TruAge Solutions, LLC
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Quick, simple and fully supported on a growing list of POS systems.

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Meet your customers where they are!

Start accepting mobile driver's licenses and promoting e-commerce sales.

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Partners

Sponsor TruAge Arrow Right

Let’s work together to ensure the responsible sales of age-restricted products.

For Developers Arrow Right

Incorporate the W3C global standard in digital age verification into your service.

Mission Arrow Right

TruAge is built to ensure age-restricted products do not get into the hands of underage buyers.

Technical Project Manager – Enterprise Technology

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About Us

TruAge is a secure digital age-verification system designed to make the purchase of age-restricted products safer, smarter, and faster. TruAge was developed by NACS, the global trade association representing the convenience and fuel retailing industry, and Conexxus, its standards-setting partner. Its goal is to ensure age verification is more accurate, efficient, and secure at all points of sale, reducing liability and risk and protecting customers’ privacy while keeping these items out of the hands of minors. The age-verification program is free to retailers, consumers, and point-of-sale (POS) providers to ensure access and to help facilitate broad, nationwide adoption of the program. For more information, visit www.mytruage.org or follow TruAge Solutions on LinkedIn and Facebook.

Role Summary

The Technical Project Manager (TPM) is responsible for planning, coordinating, and driving execution across TruAge and the broader NACS Strategic Initiatives portfolio of digital and technology-driven initiatives. This role ensures cross-functional resources, timelines, dependencies and deliverables are managed with clarity and discipline. The TPM provides consistent visibility into project health through structured status reporting, Key Performance Indicators (KPIs)/Objectives and Key Results (OKR) tracking against scorecards and project plans, and stakeholder communications, enabling leadership to make informed decisions and maintain momentum on strategic priorities.

Key Responsibilities

  • Manage multiple concurrent technical projects spanning product, engineering, support, operations, security, data, and partner integrations.
  • Develop and maintain project plans that include scope, milestones, workstreams, resources, risks, assumptions, dependencies, and change control.
  • Drive structured project cadence through standups, working sessions, and executive readouts; ensure clear documentation of decisions and next steps.
  • Coordinate internal teams and external partners to ensure appropriate resourcing and realistic sequencing of work.
  • Identify and proactively manage cross-team risks, timeline threats, and resource conflicts; escalate with recommended options and trade-offs.
  • Establish and maintain portfolio-level visibility to ensure alignment with the technical roadmap and business priorities.
  • Partner with leadership to define and track project KPIs and team OKRs where appropriate.
  • Build and maintain dashboards and recurring reporting that clearly communicates progress, blockers, and outcomes to necessary stakeholders.
  • Support intake, prioritization, and planning processes for new initiatives, ensuring requirements and success criteria are clearly defined.
  • Promote continuous improvement by standardizing templates, reporting rhythms, and delivery best practices across Agile, Waterfall, and hybrid models as appropriate.

Required Qualifications

  • 5+ years of experience in technical project management, program management, or delivery roles within a technology-forward organization.
  • Demonstrated experience managing cross-functional initiatives involving software, infrastructure, integrations, or mission-critical systems.
  • Strong working knowledge of project delivery frameworks (Agile/Scrum, Kanban, Waterfall, and hybrid).
  • Experience with common project and collaboration tools (e.g., HubSpot, Jira, Confluence, Asana, Smartsheet, Monday.com, or equivalent).
  • Proven ability to translate technical concepts into clear, concise updates for both technical and non-technical stakeholders.
  • Strong analytical and organizational skills with a consistent track record of driving projects to completion.

Preferred Qualifications

  • Experience supporting retail technology, POS-adjacent ecosystems, identity/verification, or high-availability distributed environments.
  • Experience coordinating vendor and partner programs across enterprise or multi- location deployments.
  • Familiarity with operational support rhythms and how incident patterns influence roadmap and delivery planning.

Key Competencies

  • High ownership mindset with a bias toward structured execution and follow- through.
  • Excellent prioritization skills across competing deadlines, shifting requirements, and multiple stakeholders.
  • Strong communication practices with a focus on clarity, consistency, and stakeholder confidence.
  • Comfort operating in ambiguity and bringing order to complex, cross-team initiatives.
  • Metrics-oriented approach to project health, outcome measurement, and continuous improvement.

Success in the First 90 Days

  • Complete onboarding and functional understanding across NACS Strategic Initiatives portfolio of supported projects, products and partners (e.g., TruAge, PROSPR, THRIVR, Transportation Energy Institute, Conexxus, NACS Foundation), as well as necessary support flows, the current technical roadmap and digital standards wallet.
  • Establish a clear, shared view of the active project portfolio, including owners, milestones, dependencies, and risk levels.
  • Implement or refine a consistent status/reporting cadence that provides leadership and stakeholders with reliable project visibility.
  • Align with VP, Emerging Tech & Ops on KPI/OKR expectations and ensure measurement and reporting mechanisms are in place.
  • Stabilize intake and prioritization workflows for new initiatives, with clear definitions of scope, success criteria, and resourcing assumptions.
  • Drive measurable progress on 1–2 priority initiatives, demonstrating strong cross- team coordination and predictable execution.

Working Conditions

  • Full-time role with primarily remote collaboration.
  • Occasional travel may be required for key partner engagements, pilots, or major program milestones.
  • Regular coordination across multiple time zones with internal teams and external partners as needed.

Our Brand Values

TruAge is committed to safely and simply keeping age-restricted products out of the hands of minors. As part of this, we strive to create a modern, safe, and frictionless experience for consumers while unlocking new growth for businesses today and tomorrow. And as part of our brand values, we are committed to the following:

  • Be a force for good. We are passionate about creating socially responsible products that help unlock business growth opportunities.
  • Make it easy for all. We believe our innovations should advance a worry-free, effortless, and thriving environment for consumers and businesses.
  • Build for the future. Our solutions are not simply meant for today’s world. They future-proof society and businesses for where things are headed.
  • Anticipate everything. We take pride in capturing and tracking the ever- changing legislative and regulatory requirements so that it’s the last thing our customers worry about the moment they adopt our product.

TruAge Solutions, LLC. is an Equal Opportunity Employer dedicated to a policy of non- discrimination in employment on any basis. All applicants will be considered for all positions based on qualifications and without regard to race, color, religion, sex, national origin, age, marital status, veteran status, disability, sexual orientation, and any other legally protected status.